The Information Technology & Communications Center (ITCC) provides the vision and leadership in information technology that are necessary to strengthen the university’s mission and strategic plan. The mission of the ITCC director is offering the guidance and the necessary support to apply effectively the information technology at JUST. Moreover, ITCC is improving teaching, learning, research, and administrative environments at JUST..
Mission
The mission of the Information Technology & Communications Center (ITCC) is to provide high quality, reliable, secure, efficient and integrated technological solutions that support the university academic goals and objectives.
Vision
We aspire to empower JUST community to accomplish its vision with becoming a first class world university by providing state of the art information technology services and solutions.
Values and Guiding Principles
As we serve JUST community, we are committed to the following principles:
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Collaboration: we are working in a constructive, team-oriented environment. Also, we are respecting each others perspectives and opinions and sharing knowledge among each other. This helps building effective partnerships with key stakeholders.
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Innovation: we encourage creative and critical thinking with developing technology services and solutions.
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People: we listen to, respect, and care for faculty, staff, students, and one another, both professionally and personally.
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Serving: we strive to provide excellent services by being consistent, agile, reliable, and accessible to all.
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Transparency: we leverage open communications and thoughtful business processes to be accountable in our interactions and our work.
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Alignment with university priorities: Campus priorities is driving ITCC strategies and investments.
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Ease of use: the developed or purchased software applications, systems, communications, and classroom technologies are all integrated and easy to use.
Goals
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To update and Improve the current administrative information systems and provide the latest technologies, which helps enhancing the university’s business process.
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To ensure integrity, confidentiality, and availability of University’s information assets and technology environment in a consistent manner without limiting the academic and research freedoms.
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To provide state of the art infrastructure that meets the teaching, learning, research, and organizational needs of JUST university.
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To support JUST research needs.
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To provide prompt and reliable services for students, faculty, and staff.
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To build and improve the abilities and skills of ITCC staff.
Objectives
To establish and enforce policies, best practices, and standards for ITCC resources, services, and data.
To Improve the quality of teaching, learning, and research at JUST through ITCC functional environment.
To automate
the administrative activities and services that are performed with all
functional levels of the university to maximize performance, improve the
decision making process, and enhance productivity.
To introduce the state-of-the-art ITCC infrastructure and technology applications in all JUST activates.
To provide a seamless communication and collaboration within JUST and also from JUST to the outside.
To build an effective technical support system for all ITCC services.
To provide the technical consultancy, development, and training in ITCC for the university and the community.
